Love your Patients, Love your Work focuses on the new patient experience and case presentation procedures and skills. The workshop emphasises building rewarding patient relationships and pursuing the standard and scope of work you ultimately want to do.

Love your Patients, Love your Work is delivered in two levels. The introductory module 1 is for practices seeking to develop a comprehensive new patient program. The advanced module 2 is for practices wishing to further develop and advance their existing new patient program.

The workshop is prepared and presented by our treatment consultant team, who deliver successful case presentations on a daily basis.


Module 1: introductory

 

• your corporate image

• the five patient types
• appointment book management
• the new patient experience
• the full mouth evaluation

• case presentation
• financial arrangements
• acceptance and follow up
• the different types of people we encounter—personality profiling and the modern consumer

• effective marketing for your practice

 

12 CDP points when completed with a module from Develop the Hygienist, Develop the Practice.


Module 2: advanced

 

• staffing your practice for ultimate success
• taking the new patient experience to the next level

• improving case acceptance

• enhancing communication skills
• managing busy times, quiet times and surviving economic fluctuations
• taking marketing to the next level

 

12 CDP points when completed with a module from Develop the Hygienist, Develop the Practice.


Cost

$550 per person per module

Includes:
• course manual
• breakfast, lunch and morning/afternoon tea
• dinner Friday evening
• transfers to/from your accommodation

All modules can be completed individually or in combination.
And modules from this workshop can be combined with those from Develop the Hygienist, Develop the Practice.


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